Company: Sanctuary Graduates
Location: Norwich, Norfolk
Role: 180 Recruitment Account Manager
Salary: £24,000 - £30,000 + Commission
Start date: ASAP
Do you enjoy owning projects from the design and setup to execution, building relationships with individuals, and working in fast-paced target-driven environments? Are you hungry for success and do you have a competitive nature to always outperform and are driven by winning? We are looking to expand our recruitment team at Sanctuary Graduates' Norfolk office. No previous recruitment experience is required, as we have a unique way of recruiting to meet our clients' needs and therefore will teach you everything that you need to know.
Who are Sanctuary Graduates?
We are the leading early careers and diversity recruitment experts - we help 100s of employers reach, attract and recruit the best graduates, interns and apprentices across all sectors.
We have built student networks and university and school partnerships to deliver businesses the early careers talent they need.
Partnered with the Sutton Trust, we are passionate about, and thought leaders in, diversity within Early Careers.
We are a rapidly growing scale-up business with an impressive array of happy, long-term clients including KPMG, ghd, Müller, Stagecoach, Markel Insurance, Baillie Gifford, JDE and many more.
As true Recruitment Partners to our clients, we act as an extension of their team and ensure they are treated like our only client.
What is the role?
As an Early Careers Recruitment Account Manager, you will play a vital role in leading graduate, intern, and apprentice recruitment campaigns for top-tier clients across a variety of industries.
This is an end-to-end recruitment role where you will manage the entire process, from strategy development and marketing to candidate selection, assessment centre facilitation, and client relationship management. You will have the opportunity to work with senior stakeholders, ensuring their recruitment needs are met while maintaining a strong focus on candidate experience and diversity.
Why should you apply?
- Performance-based commission – Earn additional commission on successful campaign delivery.
- Vibrant work culture – Regular team socials, events, and celebratory get-togethers.
- Subsidised gym membership – Access to our in-office gym at a reduced cost.
- Discounted office restaurant – Enjoy meals at our rooftop restaurant with special staff discounts.
- Fun, relaxed office environment – Beer/wine fridges, food cupboards, X-Box, darts, and more!
- Holiday allowance – 25 days annual leave + your birthday off to celebrate!
- Private healthcare – Access to Aviva healthcare, including a range of benefits.
- Pension scheme – Paid pension contributions to support your financial future.
- Flexible working – Work from home on Fridays, promoting a healthy work-life balance.
Key Responsibilities:
Client & Stakeholder Management
- Own and manage multiple client accounts, serving as the primary point of contact.
- Build and maintain strong relationships with clients, understanding their needs and expectations.
- Provide consultative advice to clients on recruitment strategy, attraction methods, and selection processes.
- Lead client briefing meetings, gathering essential role requirements and ensuring alignment with their hiring goals.
- Regularly update clients on campaign progress, offering insights and recommendations.
- Present weekly reports on campaign performance, application trends, and engagement metrics.
Campaign Planning & Attraction Strategy
- Design and execute bespoke recruitment campaigns that meet client objectives.
- Develop compelling job descriptions and marketing content to attract top candidates.
- Work with internal teams and external suppliers to deliver high-impact recruitment marketing campaigns.
- Identify and utilise targeted attraction channels, including university partnerships, social media, job boards, and student communities.
- Monitor campaign performance and adjust strategies to optimise reach and engagement.
Candidate Selection & Screening
- Design and implement efficient and effective selection processes tailored to client needs.
- Conduct high-volume screening and shortlisting of applications, ensuring the best talent is identified.
- Manage candidate communication, providing timely updates and ensuring a positive experience.
- Lead telephone and video interviews, assessing candidates against role criteria.
- Support clients with assessment centre design and facilitation, ensuring candidates are fully prepared.
Team & Resource Management
- Supervise and coordinate additional resource support from Associates and team members.
- Audit and quality-check work completed by Associates, ensuring accuracy and alignment with client requirements.
- Provide clear campaign handovers, ensuring seamless transitions and efficient delivery.
Data, Reporting & Problem-Solving
- Track all campaign data, maintaining accurate records of applications, engagement, and conversion rates.
- Prepare and present weekly data reports to both internal teams and external clients.
- Identify innovative solutions to recruitment challenges, ensuring continuous improvement.
- Monitor market trends and recruitment industry insights to enhance campaign effectiveness.
Additional Responsibilities
- Represent Sanctuary Graduates at careers fairs, networking events, and university engagement initiatives.
- Collaborate with the wider team to share best practices and improve recruitment strategies.
- Maintain high levels of professionalism, efficiency, and organisation to ensure client satisfaction.
- Adapt and remain flexible during peak recruitment periods, working extra hours when required (but finish at 3 pm on Fridays in the summer to make up for it)
Who is best suited to the role?
We are looking for individuals who are:
Team players – Collaborate and support colleagues, contributing to a positive and high-performing team culture.
Client-focused – Enjoy building relationships and ensuring client satisfaction.
Organised & Detail-oriented – Able to juggle multiple projects with precision.
Resilient & Adaptable – Thrive in fast-paced environments, staying calm under pressure and quickly adapting to change.
Excellent communicators – Possess strong written and verbal communication skills.
Proactive & Innovative – Think creatively to solve challenges and improve processes, always seeking better outcomes.
Strong presenters – Deliver insights and updates with confidence, using data to support recommendations.
Competitive & Positive – Grow in a target-driven environments with a winning mindset. Bring energy, positivity, and resilience to every challenge, motivating those around you while striving to exceed expectations.
