Company: Sanctuary Grads & Apprentices
Location: Norwich
Role: Early Careers Recruitment Account Manager
Salary: OTE £35,000
Do you have a proven track record in recruitment, talent acquisition, or account management, and thrive in fast-paced environments? Are you skilled at following structured processes to deliver consistent, high-quality results? We are seeking an experienced Recruitment Account Manager who can successfully manage recruitment campaigns and build client relationships. This is not a sales role!
Who are Sanctuary Grads & Apprentices?
We’re Sanctuary Graduates & Apprentices - an award-winning team specialising in early careers and diversity recruitment. Our job is to help employers connect with the brightest graduates, interns and apprentices, and to make sure opportunity is open to everyone. We’ve built strong student networks, as well as partnerships with schools, universities and organisations like the Sutton Trust, to make this happen. Along the way, we’ve been trusted by some incredible clients - including KPMG, ghd, Müller, Markel Insurance, Baillie Gifford, JDE and many more - and we’re proud that so many of them choose to work with us year after year. At our heart, we’re a people-first business: we act as true partners to our clients, working as an extension of their team, and we celebrate every success together.
What is the Role?
As an Early Careers Recruitment Account Manager, you will play a vital role in leading graduate, intern, and apprentice recruitment campaigns for top-tier clients across a variety of industries.
This is an end-to-end recruitment role with an operational focus (no business development involved). After our sales team onboards a new client, you will manage the entire process, from strategy development and marketing to candidate selection, assessment centre facilitation, and client relationship management.
Key Responsibilities
Client & Stakeholder Management
- Own and manage multiple client accounts, serving as the primary point of contact.
- Build and maintain strong relationships with clients, understanding their needs and expectations.
- Provide consultative advice on recruitment strategy, attraction methods, and selection processes.
- Lead client briefing meetings and update clients on campaign progress with actionable insights.
- Present weekly reports on campaign performance and recruitment metrics.
Campaign Planning & Attraction Strategy
- Design and execute bespoke recruitment campaigns that meet client objectives.
- Develop compelling job descriptions and marketing content to attract top candidates.
- Work with internal teams and external suppliers to deliver high-impact marketing campaigns.
- Monitor campaign performance and adjust strategies to optimise engagement and conversions.
Candidate Selection & Screening
- Design efficient selection processes tailored to client needs.
- Conduct high-volume candidate screening and manage virtual interviews.
- Support clients with assessment centre design and facilitation, ensuring candidates are well-prepared.
Data, Reporting & Problem-Solving
- Track all campaign data and maintain accurate records of applications, engagement, and conversion rates.
- Prepare and present data-driven reports to internal and external stakeholders.
- Identify innovative solutions to recruitment challenges, ensuring continuous improvement.
Experience Required
We are looking for individuals with previous experience in recruitment, talent acquisition, or account management, ideally with a focus on early careers recruitment or high-volume roles. Candidates should have:
- Experience managing end-to-end recruitment processes – From attraction and marketing strategy to selection and client management.
- Experience working with clients and senior stakeholders, providing consultative advice on recruitment strategies.
- Strong organisational skills, capable of managing multiple recruitment campaigns and deadlines.
Who is Best Suited to the Role?
We are looking for individuals who demonstrate the following:
- Bring Your A-Game & Stay Positive – Approach every task with energy, enthusiasm, and a winning mindset.
- Client-Focused & Relationship-Oriented – Build strong relationships with clients and candidates, acting as a trusted partner.
- Organised & Detail-Oriented – Manage multiple projects and deadlines efficiently, ensuring accuracy at every stage.
- Competitive & Ambitious – Thrive in target-driven environments and are always looking to exceed expectations.
- Resilient & Adaptable – Stay calm under pressure, adjusting to change and solving problems quickly.
- Excellent Communicator – Confident in written and verbal communication, with the ability to engage virtually with clients and candidates.
- Proactive & Innovative – Think creatively to solve challenges and continuously improve processes.
- Strong Presenter & Influencer – Deliver data-driven insights with confidence, influencing client decisions.
- Empathetic & Candidate-Focused – Ensure a positive candidate experience while promoting diversity, equity, and inclusion.
Why Should You Apply?
- Performance-based commission – Earn additional commission on successful campaign delivery.
- Vibrant work culture – Regular team socials, events, and celebratory get-togethers.
- Holiday allowance – 25 days annual leave + your birthday off to celebrate!
- Pension scheme – Paid pension contributions to support your financial future.
- Early Friday finishes in summer – Finish at 3 pm on Fridays during the summer months.
- Fun, collaborative environment – Join a team that values positivity, energy, and continuous improvement.