IT Apprentice - Technical Analyst

Who Are Canopius?

Canopius is a global speciality (re)insurer with underwriting operations in Australia, Bermuda, Singapore, the UK and US. They are privately owned and one of the leading insurers in the Lloyd’s of London insurance market. 

At Canopius they foster a distinctive, positive culture which enables them to bring their whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results. Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued and respected.

Who Are The Information & Technology Team

The Information & Technology team is responsible for designing, building, and supporting the systems and digital platforms used across the business.

Working in collaborative agile delivery teams, the technology function brings together developers, analysts, and business stakeholders to deliver solutions that support business operations and improve how the organisation works. 

What Is The Role?

The technical analyst apprentice supports the technology function in delivering digital and data solutions across Canopius.

In this role, you will learn how to gather, understand, and document business and technical requirements that help Technology teams deliver solutions aligned with stakeholder needs. Working alongside experienced analysts, developers, and product teams, you will gain practical experience supporting technology delivery within an agile environment.

As part of the Canopius apprenticeship programme, you will “earn while you learn”, studying towards a nationally recognised qualification while developing hands-on experience in technology analysis, collaboration, and problem solving. 

Responsibilities will include:

• Support the gathering and documentation of business and technical requirements with technology teams and business stakeholders.
• Assist in translating requirements into user stories, documentation, and acceptance criteria.
• Help maintain project and product documentation to support development and delivery teams.
• Participate in Agile team activities such as stand-ups, sprint planning sessions, and sprint reviews.
• Assist with maintaining and organising product backlogs and tracking work items.
• Support collaboration between developers, analysts, and business stakeholders to help ensure shared understanding of requirements.
• Help review and validate that delivered solutions meet the agreed requirements.
• Assist with analysing data, processes, or system behaviour to support solution design.
• Support the investigation and documentation of technical or business issues.
• Contribute to team discussions and help identify opportunities to improve processes or ways of working. 

What Will You Work Towards?

You will work towards an externally accredited Level 4 Business Analyst Apprenticeship (or a similar technical analysis pathway).

You will study for your apprenticeship with the support of a specialist training provider while gaining practical experience in your role. The apprenticeship combines structured learning with on-the-job experience to help you develop the knowledge and skills required for a career in technical analysis or technology delivery. 

What Skills Are We Looking For?

• Curious and interested in technology, digital solutions, and how systems support the business.
• Analytical and enjoys understanding problems and exploring possible solutions.
• Organised and able to manage tasks while maintaining attention to detail.
• Collaborative and enjoys working with colleagues across technical and business teams.
• Communicative and comfortable asking questions and sharing updates.
• Proactive and willing to take initiative when learning new tools, systems, and processes.
• Adaptable and open to learning new technologies and ways of working.
• Positive and enthusiastic with a strong willingness to learn and develop new skills. 

Key Competencies Required

• Stakeholder engagement: Cultivates and maintains positive relationships with relevant internal or external stakeholders, effectively involving and communicating with them to drive collaboration, support, and alignment towards shared goals.
• Collaboration and teamwork: Works effectively with team, project or other work groups or those outside formal line of authority to accomplish goals. Actively participates as a member of a team; develops and builds cohesive team relations to produce required outputs; possesses knowledge and understanding of colleagues work.
• Adapting to change: Adjusts thoughts, feelings, and behaviours to handle new, challenging, or complex situations; embracing change as a growth opportunity when working within new work structures, processes, regulations, or requirements.
• Continuous Improvement: Analyses current and future state business requirements and identify strategies to continuously improve products, services or processes. Guide and inspire others to achieve results to enhance efficiency, quality and consistency.
• Innovation: Creates, develops and implements new ideas to enhance new or improved processes, systems, solutions, products or services; tries different and novel ways to deal with problems and opportunities.
• Resilience: The ability to cope with and recover from setbacks, challenges or difficulty. Persevering even under pressure or crisis situations and uses ways that foster strength and growth, often emerging stronger than before.
• Future Focused: Anticipates changes in regulations, technology and client needs, proactively responding to key trends happening in the industry. Thinks about the future through identifying opportunities and obstacles whilst planning effectively. 

Sanctuary Graduates & Apprentices, and Canopius are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio-economic background, religion or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We encourage and welcome applicants from all diverse backgrounds.

We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments.